TERMS AND CONDITIONS
TERMS AND CONDITIONS
Orame Life (Trade Name of Ritik Kashyap)
GSTIN: 07ILFPK9211P1ZH
Last Updated: March 2026
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INTRODUCTION
Welcome to Orame. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before proceeding.
Business Address:
A-55, Uttam Nagar, Vikas Nagar, Suraksha Vihar,
New Delhi – 110059, Delhi, India
GSTIN: 07ILFPK9211P1ZH
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1. ELIGIBILITY
By using our website, you confirm that:
• You are at least 18 years of age, or accessing the site under supervision of a parent or guardian
• You are legally capable of entering into binding contracts
• You are a resident of India or accessing our site from a permitted jurisdiction
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2. PRODUCTS AND DESCRIPTIONS
• We make every effort to display product images, colours, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate.
• All our products are nutraceuticals/wellness supplements. They are not intended to diagnose, treat, cure, or prevent any disease.
• Product descriptions, pricing, and availability are subject to change without notice.
• We reserve the right to limit quantities of any product.
Health Disclaimer:
Our products are food supplements and should not be used as a substitute for a balanced diet or medical treatment. Consult a qualified healthcare professional before use if you are pregnant, breastfeeding, under 18, or have any existing medical conditions or allergies.
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3. PRICING AND PAYMENT
• All prices are listed in Indian Rupees (INR) and include applicable GST unless stated otherwise.
• We reserve the right to change prices at any time without prior notice. The price applicable is the one displayed at the time you place your order.
• We accept payment via UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
• COD orders carry an additional handling charge of ₹40.
• Online payment orders qualify for free shipping.
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
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4. ORDER PLACEMENT AND ACCEPTANCE
• Placing an order constitutes an offer to purchase the product(s) at the listed price.
• Your order is confirmed only when you receive an order confirmation email or SMS from us.
• We reserve the right to refuse or cancel any order at our discretion — including in cases of suspected fraud, stock unavailability, or errors in product or pricing information.
• If your order is cancelled after payment, a full refund will be issued within 5–7 business days.
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5. SHIPPING AND DELIVERY
• We ship across India. International shipping is not available at this time.
• Estimated delivery time is 5–7 business days from the date of dispatch.
• Delivery timelines may vary due to courier delays, public holidays, or unforeseen circumstances.
• We are not liable for delays caused by third-party logistics providers, natural disasters, or government restrictions.
• Full shipping terms are covered in our Shipping Policy.
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6. RETURNS AND REFUNDS
• Returns and refunds are governed by our Refund and Cancellation Policy.
• Products must be returned in their original, unopened condition within 7 days of delivery to be eligible for a refund.
• We do not accept returns of opened or used products unless they are defective or damaged upon delivery.
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7. INTELLECTUAL PROPERTY
• All content on this website — including text, images, logos, product names, graphics, and design — is the property of Orame / Ritik Kashyap and is protected by applicable intellectual property laws.
• You may not copy, reproduce, distribute, modify, or use any content from this website without our express written permission.
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8. USER CONDUCT
You agree not to:
• Use our website for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorised access to our systems or data
• Post or transmit any harmful, offensive, or defamatory content
• Use bots, scrapers, or automated tools to access our website
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9. LIMITATION OF LIABILITY
• To the maximum extent permitted by applicable law, Orame shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
• Our total liability in any matter is limited to the value of the order in question.
• We do not warrant that our website will be uninterrupted, error-free, or free from viruses or harmful components.
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10. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
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11. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised date. Continued use of the website after changes constitutes acceptance of the updated Terms.
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12. CONTACT US
For any questions regarding these Terms:
Orame (Ritik Kashyap)
A-55, Uttam Nagar, Vikas Nagar, Suraksha Vihar,
New Delhi – 110059, Delhi, India
GSTIN: 07ILFPK9211P1ZH
Email: oramelife@gmail.com
Phone: +91 87006 01661
Website: www.oramelife.com
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